As set out in the GDPR (Regulation (EU) 2016/679), we provide you with detailed information on data protection below.
Controller
Registered name: AL KAMEL SYSTEMS S.L.
VAT: ESB64357312
Address: C/ Priora Xixilona 93, 08530 La Garriga (Barcelona), Spain
Phone: +34 93 510 04 80
Email: info@alkamelsystems.com
Purpose
The personal data collected will be included in a file under our responsibility in order to process your orders and invoice the products and services purchased in our online store, to manage your customer account and shop access, to send you the information you request, and to offer you products and services that may interest you. The data will be kept while the business relationship lasts, for the years required to comply with legal obligations, or until the person concerned requests its deletion.
Legal basis
The processing of personal data obtained on this website is based on the performance of the contract with you and on the consent you give us. You can withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
Recipients
No data will be transferred to third parties unless required by law. To run the online store we use service providers that process data on our behalf, such as our e-commerce platform (Shopify), payment providers and carriers, only to the extent needed to provide their service.
International data transfers
Our online store runs on Shopify. For merchants in Europe, Shopify's contracting entity, which processes data on our behalf, is Shopify International Limited (Ireland). To provide its services, Shopify transfers personal data to other companies of the Shopify group, including Shopify Inc. in Canada, and to its subprocessors, some of which are located outside the European Economic Area (EEA), for example in Canada and the United States.
Under section 8 ("International Transfers") of Shopify's Data Processing Addendum, these transfers are protected as follows: transfers from the EEA to other Shopify group companies are made under Shopify's Binding Corporate Rules; transfers to Shopify Inc. in Canada may also rely on the European Commission's adequacy decision for Canada; and transfers to countries without an adequate level of data protection are covered by the Standard Contractual Clauses approved by the European Commission in Implementing Decision (EU) 2021/914 of 4 June 2021.
The current list of Shopify's subprocessors is published at Shopify subprocessors, and Shopify explains how it handles personal data in the Shopify Privacy Policy. For more information on these safeguards, write to info@alkamelsystems.com.
How long we keep your data
- Customer account and shop-access data: while your account is active or our business relationship lasts, or until you ask us to delete it.
- Orders, invoices and accounting records (including related correspondence and supporting documents): six years from the last entry in our accounting books, as required by article 30 of the Spanish Commercial Code (Código de Comercio).
- Tax-relevant data: at least four years, the limitation period of the Spanish tax authority's right to assess taxes under article 66 of the Spanish General Tax Law 58/2003 (Ley General Tributaria); article 70 of that Law requires the supporting records to be kept during that period. In practice these records are kept for the longer six-year period above.
- Commercial communications: until you withdraw your consent or object to receiving them.
- Cookies: as described in our Cookies Policy.
When the data are no longer needed, or you ask us to delete them, we block them as required by article 32 of Spanish Organic Law 3/2018 on the Protection of Personal Data (LOPDGDD): they are kept only to be made available to courts, public authorities and data protection authorities while any liability arising from the processing can still be claimed, and are then deleted.
Rights
You have the right to obtain confirmation of whether Al Kamel Systems is processing personal data concerning you. You have the right to access your personal data, to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In certain circumstances, you may request the restriction of the processing of your data, in which case we will only keep it for the exercise or defence of claims.
In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. Al Kamel Systems will stop processing the data, except for compelling legitimate grounds or the exercise or defence of possible claims.
In certain circumstances, you have the right to receive the personal data you have provided to us and to transmit it, or ask us to transmit it, to another controller without objection on our part (right to data portability).
In certain circumstances, you have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you.
To exercise these rights, write to info@alkamelsystems.com.
Right to lodge a complaint
If you consider that the processing of your personal data does not comply with data protection law, you have the right to lodge a complaint with the Spanish data protection authority, the Agencia Española de Protección de Datos (AEPD), www.aepd.es. You may also lodge a complaint with the supervisory authority of the EU member state where you live or work or where the alleged infringement took place.